Refund policy

We have a 10-day return policy, which means you have 10 days after receiving your item/order to request a return.

You can always contact us for any return questions at dryforge@gmail.com. 

Damages and issues
Please inspect your order upon reception and contact us immediately (within 3 days of receiving the package) if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items:
Certain types of items cannot be returned, like  custom products (such as special orders or personalized items). Please get in touch if you have questions or concerns about your specific item.

Exchanges:
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

Returns & Refunds:

To be eligible for a return, your item must be in the same condition that you received it, undamaged or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at dryforge@gmail.com.

If your return is accepted, we’ll send you instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

Please note that returns will need to be sent to the following address: 

Attn: Dryforge Returns

5448 S Knollcrest St,

Murray, Utah 84107

We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at dryforge@gmail.com.